Responsible gambling

As we strive to provide a safe and enjoyable experience for all visitors at Boxe au Casino de Montreal, it's essential to be aware of the responsible gambling practices that are in place.

Self-Exclusion: If you or someone you know is struggling with problem gaming habits, please don't hesitate to reach out. The Boxe au Casino de Montreal offers a self-exclusion program that allows patrons to voluntarily restrict their access to gaming facilities for a specified period.

Time-Outs: Take control of your gaming experience by setting time-outs on your account. This feature enables you to temporarily lock yourself out of the system, promoting a healthy balance between gaming and other aspects of life.

Deposit Limits: Set deposit limits that work best for you, ensuring you don't spend more than you can afford. Our team is here to support you in establishing responsible spending habits.

Support Organizations: We care about our patrons' well-being and have partnered with reputable organizations offering assistance and resources for individuals struggling with problem gaming:

• Help Line: Reaching out has never been easier. The Help Line provides confidential, free-of-charge guidance from trained professionals who can offer support.
• Hotline Phone Number: A dedicated phone number is available for those in need of immediate assistance or just a listening ear.
• Email Support: Confidential email correspondence with experienced counselors who understand the challenges associated with problem gaming.

Online Resources: Beyond our on-site services, we have compiled an extensive list of online resources that cater to diverse needs and preferences:

• Support Forums: Engage in anonymous discussions with peers who share similar experiences.
• Therapy Sessions: Access professional therapy sessions through video conferencing or phone calls.

Responsible Gaming Tools: Available on-site, our tools include:

• Reality Check Reminder: Customizable reminders to help you maintain a balanced gaming experience.
• Account Wagering Limits: Set your own limits and take control of your spending.

Parental Controls: We understand the importance of protecting minors from the potential risks associated with problem gaming. Our systems are designed to prevent children under 18 years old from accessing restricted content:

• Age Verification: Rigorous age verification processes ensure that only adults have access to our facilities and services.
• Account Blocking: In the event of a detected problem, we will block your account and provide information on how you can seek support.

Your well-being is our top priority. If you ever need assistance or simply want someone to talk to, please don't hesitate to reach out.