Terms and conditions

1. GENERAL TERMS AND CONDITIONS

These General Terms and Conditions ("Terms") govern your use of our services, including but not limited to purchasing tickets for events staged at Cabaret du Boxe au Casino de Montreal (the "Venue"). By using our services or attending an event, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. TICKET PURCHASES

All ticket purchases are subject to the Venue's terms of admission and the applicable laws and regulations in Quebec, Canada. Tickets may only be purchased for personal use and not for resale purposes. The purchaser is responsible for verifying that all necessary requirements have been met prior to attending an event.

3. EVENT CANCELLATION OR CHANGE

In the unlikely event of an event being cancelled or postponed due to unforeseen circumstances, we will notify ticket holders as soon as possible. Refunds and exchanges may be made in accordance with applicable laws and Venue policies.

4. SECURITY AND FAIR PLAY

We are committed to ensuring that all events staged at Cabaret du Boxe au Casino de Montreal maintain high standards of security and fair play. This includes compliance with relevant athletic commission regulations, match-making transparency, and the reputation of established promoters like Groupe Yvon Michel.

5. RESPONSIBLE GAMBLING FEATURES

The Venue provides responsible-gambling tools in line with modern strategies, giving patrons broad control over their gambling participation even when attending non-casino shows like boxing galas. These tools include but are not limited to, voluntary self-exclusion, time-out requests, and personal visit limits.

6. CUSTOMER SUPPORT

Customer support is available through online help centers and contact forms during extended business hours with responses generally within business-day timeframes. Support may be provided in multiple languages including English and French.

7. ACCOUNT RESTRICTIONS AND AGE REQUIREMENTS

Access to events at Cabaret du Boxe au Casino de Montreal requires that guests are legally eligible to enter the casino (age-appropriate, not banned, compliant with venue rules). Ticketing platforms may also restrict purchases suspected of resale abuse or fraud according to their own terms and conditions.

8. DATA PROTECTION AND PRIVACY

We collect and process personal data in accordance with applicable laws, including but not limited to, the collection and use of your name, contact information, payment details, and event attendance history for ticket purchase purposes only. We are committed to maintaining the confidentiality and integrity of our databases.

9. LIABILITIES AND LIMITATIONS

In no event will we be liable for any damages arising from or related to an event staged at Cabaret du Boxe au Casino de Montreal, including but not limited to, personal injuries, property damage, or consequential losses.

10. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of Quebec, Canada without giving effect to any principles of conflicts of law. Any disputes arising from these Terms will be resolved through arbitration in accordance with applicable rules and regulations.

By using our services or attending an event at Cabaret du Boxe au Casino de Montreal, you acknowledge that you have read, understood, and agree to be bound by these Terms.